StrategyDeliveryOperations
Strategy with perspective.
Technology with purpose.
We help organizations through the full journey of a technology investment: from the first strategy conversation, through sourcing and delivery, to running it well every day after.
The journey
From strategy to delivery to operations.
Most advisors hand over a recommendation and leave. We stay with you across the whole life of a technology investment, so the strategy you approve is the one that gets delivered, and the solution you deliver keeps paying off in operation.
Strategy
Together, we shape your technology direction, decide where to invest and build a plan that fits your size, budget and ambitions.
“Where should we invest in technology, and why?”
The outcomeA clear, costed technology plan tied to business goals.
Delivery
Together, we choose the right partners, negotiate strong contracts and deliver the change on scope, schedule and budget.
“How do we get this done, and done well?”
The outcomeThe right solution, delivered and adopted.
Operations
We work alongside your team to run technology and vendors as a service to the business: measured, resilient and always improving.
“Is this still delivering the value we paid for?”
The outcomeReliable services, accountable vendors, lower cost to run.
Experience
Experience you can build on.
Our work draws on three decades of technology leadership across the private, public and not-for-profit sectors, from first strategy to day-to-day operations.
Years
Of technology leadership, delivery and vendor management.
Programs
Multi-vendor platform programs delivered end to end.
Lower admin costs
From an ERP modernization named global winner in the Technology Innovator category.
Certified
Disciplined project and program management on every engagement.
Client impact
Outcomes that hold up under scrutiny.
A selection of the work behind our practice. Client and vendor details are shared only where we are permitted to do so.
Reclaiming control of mission-critical platforms
A move from a long-standing managed-service vendor to a cloud environment the organization owns.
Reinventing core operations with award-winning ERP
An Epicor ERP modernization that automated distribution, secured data end to end and cut administration costs by 28%. Named global winner in the Technology Innovator category.
A $14M+ hybrid platform program
Combining custom-built and off-the-shelf solutions in one governed, multi-vendor program.
Who we serve
Built for growing organizations.
Our core clients are organizations and not-for-profits that need senior technology expertise without a full-time executive team. We also support large enterprises and public bodies on specific programs.
Organizations
Our core clients: organizations that need senior technology expertise without the cost of a full-time executive team.
ExploreNot-for-profit & Charities
Mission-driven organizations that need every technology dollar to go further.
ExploreMid-market & Growth Companies
Companies scaling quickly, where systems, vendors and processes must keep pace with growth.
ExploreMedia, Entertainment & Rights
Rights organizations and media companies whose business runs on data, standards and specialized platforms.
ExploreLarge Enterprise & Public Sector
Large organizations and public bodies that need senior, independent expertise on specific programs and procurements.
ExploreHow we work
Independent. Senior. Accountable.
We are deliberately different from the large firms: no leverage model, no products to sell, and one accountable partner on every engagement.
Independent
We do not resell software or accept referral fees. Our only interest is your outcome.
Senior-led
The partner you meet is the partner who does the work. No hand-off to junior staff.
Delivery-tested
Our advice comes from having led the strategies, programs and teams we advise on.
Transparent
Every engagement is scoped and priced in writing before work begins.
Insights
Perspectives for leaders who buy technology.
Practical points of view on strategy, sourcing and contracts, written for owners, executives and IT leaders.
Write the exit before you sign the entry
Most technology contracts are negotiated for the first year and lived with for ten. Secure your way out while you still have leverage.
Five questions before you outsource a platform
Outsourcing can buy speed and expertise. It can also hand away the knowledge you need to run your own organization.
Most RFPs fail at the requirements stage
A procurement can be fair, compliant and on time, and still buy the wrong thing.
What to know before you approve a technology investment
Most technology proposals answer the wrong question. Here is what leaders should ask for.